Frequently Asked Questions About Mail-in Ballots

1. What is the difference between an absentee and a mail-in ballot in PA?
Absentee ballots have existed in Pennsylvania for decades. Absentee ballots require a voter to be out of their municipality or unable to go to the polls because of illness or physical disability. Mail-in ballots were created by Act 77 of 2019. Any registered voter is eligible to request a mail-in ballot. Absentees and mail-in ballots both require the voter to apply and are processed exactly the same way by the Election Office.

2. Why did I get an email saying my mail-in ballot application was denied as a duplicate?

Voters who are listed on the permanent mail-in list or who have already applied for a mail-in ballot will receive a duplicate error if they try to reapply.

3. When I look my ballot up HERE, why does it say “pending”?
Application status is pending until the ballot is available and prepared for mailing.

4. I am temporarily living at a different address. May I have my mail-in ballot sent to the address of my current residence? 
Yes. The mail-in application includes the option for an alternate address.

5. Why have I not received a ballot yet?
When can I expect to receive a ballot?
Ballots will be mailed out about 30 days prior to the election, in early October. It is advisable to send it back as soon as possible after receiving. Voters should not expect to come in personally for a mail-in ballot until October 5th.

6. Will my Party affiliation be listed on the outside of the mail in envelope?
Not in November. This only applies in the Primary.

7. What is the QR Code on my ballot and envelope for? 
The 2D bar codes, also known as QR codes, on our ballots and return envelopes are to allow the vendor’s automated quality control process to ensure that the correct ballot is being mailed to the correct voter. The QR codes provide an automated way for equipment to read what is already printed in human readable form. They do not tie a ballot to a voter. 

8. What happens if I forget to use the secrecy envelope provided with my absentee or mail-in ballot?
On September 17, 2020, the Pennsylvania Supreme Court ruled in 133 MD 2020 that an absentee or mail-in ballot that is not enclosed in the secrecy envelope will be disqualified.

9. If I get a mail-in or absentee ballot, what are my options for returning it outside of the U.S. mail?
You may bring your own ballot to the Election Office on 150 N. Queen Street, Suite 117 in Lancaster, 17603. There will also be a ballot collection receptacle in the Chestnut Street entrance lobby, right before the security station. The lobby will be open during the county business hours of 8:30 A.M. to 5:00 P.M. Monday through Friday.

EXTENDED HOURS until 8:00 P.M. will be in effect on Wednesday, October 28th; Thursday, October 29th; Monday, November 2nd. On Saturday, October 31st, the lobby will be open from 9:00 A.M. to 2:00 P.M. On Election Day, November 3rd, the Lobby and the Election Office will be open from 7:00 A.M. until 8:00 P.M.

10. I'd like to vote early.
Pennsylvania does not have early voting like in certain other states. Instead, you may engage in mail-in voting, without the mailman. A registered voter may bring a completed mail-in or absentee ballot application to our counter at 150 N Queen St., Suite 117, Monday through Friday from 8:30 A.M. to 5:00 P.M. by Tuesday, October 27th and we will process the application while you wait. You will then be handed your ballot, given the option to mark it in one of our privacy booths in the lobby and then return the voter's voted mail-in ballot in the secrecy envelope in the return envelope to our counter or to our drop box located in the same building, before the security station.

11. May I return anyone's ballot other than my own?
No. Per Pennsylvania election law, voters must bring in or mail their individual ballot. .

12. I applied for a mail-in ballot in the primary and no longer wish to vote this way. May I change my request?
Currently, it is no longer possible to cancel a Mail-in ballot from being mailed to you for the November 3, 2020 General Election. You may still fill out this form if you wish to remove your name from the permanent listing going forward to 2021 renewals. Voting at the polls is still possible. Please follow the instructions found in FAQ #12.

13. May I vote at the polls if I applied for a mail-in ballot? 
Yes, if the Election Office has not received the voted ballot. You may bring your ballot with the return envelope to the polling location to surrender to the Judge of Election and vote a regular ballot. If you do not have your ballot, you may vote provisionally. Provisional ballots will then be scanned by the Lancaster County Board of Elections to ensure that a completed ballot was not previously received.

14. Will polls be open on November 3rd for in person voting?
Yes, but some poll locations may change. Voters will be notified of any location changes.