Children & Youth Agency

Due to the current corona virus pandemic the  Agency is no longer accepting visitors in our office. 

All in person parent/child visits are canceled until further notice. 

To report suspected child abuse or neglect go to or call Childline at 1-800-932-0313 or the Communication Center at 717-293-7724.  

About Us

The Lancaster County Children and Youth Social Service Agency is a public child welfare agency mandated to provide protection services to Lancaster County's children and their families. The Agency investigates all reports of child abuse and neglect and provides intervention services to address safety threats and risk factors and stabilize the family. The Agency's mission is to address the safety, permanency and well-being of children and youth at risk of abuse and neglect.

Referrals & Reports

Referrals can be made to the agency by calling 717-299-7925 during business hours. To report abuse, call 1-800-932-0313 toll free or visit anytime.

If a crisis occurs after business hours, a standby case worker is available by calling the Communication Center at 717-293-7724. If it is a situation involving a life-threatening emergency, please call 911.